Legal

Terms of sale

Last updated 23 September 2026

The terms you agree to when you buy KONTRAST software: what we sell, how an order works, and what happens when something goes wrong.

Who you are buying from

KONTRAST AUDIO, trading as [registered name], [registered address], [VAT / tax number], contactable at support@kontrastaudio.com. These terms cover the use of this site and the sale of our software. Buying from us means you accept them.

What we sell

Downloadable audio software. CHRONOMORPH is a VST3 plugin for 64-bit Windows 10 and 11. It is delivered as a download plus a serial number — there is no boxed product and nothing is shipped.

The system requirements on the product page are part of this agreement. A free demo is offered so you can confirm the software runs on your machine and in your DAW before paying.

Prices and VAT

Prices are in US dollars. [state whether prices include VAT, and how VAT is applied for EU consumers and for business buyers with a valid VAT number] The amount you will be charged, in your currency, is the one Stripe shows you at checkout before you confirm.

How an order works

You click Buy, pay through Stripe's hosted checkout, and we send a confirmation with your serial and download link to the email address you gave. The contract exists once we send that confirmation.

If the email has not arrived within [delivery window, e.g. one hour], check your spam folder and then write to support@kontrastaudio.com — we will resend it by hand.

Your right to withdraw

For digital content delivered immediately, EU law gives you fourteen days to withdraw unless you asked for delivery to start at once and acknowledged that doing so ends the right. Our checkout asks for exactly that, so the statutory right ends when your download begins. [confirm this consent is actually collected at checkout]

We give you a refund policy anyway, because a demo is not the same as a week with the thing. It is on the refunds page and it sits alongside your legal rights, not instead of them.

If the software does not work

The software should do what the product page says it does. If it does not, tell us: we will fix it, or refund you. Nothing here limits the statutory guarantee you have as a consumer.

What the licence allows

Buying gives you a licence to use the software, not ownership of it. The terms are in the licence agreement.

Limits on our liability

Audio software runs inside your DAW, on your machine, with your projects. Keep backups and render important work. Except where the law does not allow us to limit it — death, personal injury, fraud, or our gross negligence — our liability for any claim is capped at what you paid for the licence, and we are not liable for lost recordings, lost projects, lost time or lost profit.

Changes

We may change prices, product features and these terms. Changes are not retroactive: the terms that apply to your purchase are the ones published on the day you bought. Version 1.x updates of a product you own stay free, as stated on the product page.

Law and disputes

These terms are governed by the law of [country of jurisdiction], and consumers keep the protection of the mandatory rules of their own country of residence. Talk to us first — most things are settled by email. EU consumers can also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.